Operations Research Analyst
Job Title: Operations Research Analyst
Location: Arcadia, CA
Level/Salary Range: $82846 per annum
Role and Responsibilities:
Responsible for analyzing customer data, identifying business process problems, and applying optimization strategies to support business development needs
- Extract data from WMS(Warehouse Management System), Salesforce, and SAP and perform in-depth data analysis;
- Use statistical analysis and data visualization platforms to construct integrated data dashboards;
- Employ mathematical methods such as regressions and modeling to conduct research and translate data into key insights;
- Identify and articulate operational problems and opportunities, driving strategic recommendations for both immediate and long-term business objectives;
- Apply mathematical models to improve product repair Turnaround Time(TAT), enhance customer satisfaction, and optimize performance metrics;
- Monitor and manage inventory, building forecasting models to analyze and predict consumption rates and return patterns;
- Develop and apply time-and-cost networks to plan, control, and review the efficiency of inventory management and returns processing.
Qualifications and Education Requirements:
- Master’s degree in Operations Research, Management Information Systems, Business Analytics, or Data Analytics.
Jobsite and Interview:
To apply, please send your resume to hr@segway.com
Sales Director
Job Title: Sales Director
Job Type: Full-time
Location: Alhambra, CA
Job Brief:
Looking for an experienced and high-energy Sales Director for Segway e-Bike and e-Moped business. The primary function of this role is to accelerate the growth of sales. Primary duties include generating and submitting RFPs and related sales documents, collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.
The successful candidate will be energetic, persuasive and well organized and able to demonstrate the ability to sell. Define and execute appropriate sales strategies; business development, technical, ad operations and sales support programs to maximize sales and profitability. You execute strategic plans, motivate the sales team to meet sales goals and ensure the company provides exceptional customer service to existing and potential clients.
At least 5 to 10 years of sales experience in an executive-level position such as a Sales Director in the field of consumer moped, motorcycle industry, and technology.
Responsibilities:
- Develop and execute strategic plans to achieve sales targets for Segway e-Bike and E-moped business.
- Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
- Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
- Understand industry-specific trends and landscapes.
- Effectively communicate value propositions through presentations and proposals.
- Report on forces that shift strategic directions of accounts and tactical budgets.
Qualifications:
- Excellent written and verbal communications skills
- Proven ability to drive the sales process from start to finish
- Excellent listening, negotiation and presentation skills
- Proven ability to articulate the distinct aspects of services and products
- Knowledge of how to develop client-focused, differentiated and achievable solutions
- Understanding of how to position products against competitors
- Creative, detail-oriented person who can juggle multiple tasks.
- Self-motivated, team player with a can-do attitude and thrives in fast-paced environment.
- Must be detail-oriented with a high standard for quality.
- Computer savvy with knowledge of MS Word, PowerPoint etc.
- Inside Sales Representative/Outside Sales Representative
To apply, please send your resume to hiring@segway.com.
Data Analysis Assistant
Job Title: Data Analysis Assistant
Job Category: Programming
Department/Group: IT Department
Location: Alhambra, CA
Level/Salary Range: Beginner
Position Type: Full-time
Will Train Applicant(s): Yes
Role and Responsibilities:
We are hiring a Data Analyst Assistant to join the IT Team at Segway Inc. The ideal candidate must be detail oriented, analytical, and thrive in a fast-paced environment. You will be part of a team that works on a rapidly growing e-commerce company in very exciting industries (Scooters, Ninebots, Go Karts, Dirt Bikes, etc.). This is a programming required position, candidate will have a chance to learn and handle the ERP processing about:
- Product/Order data management for ERP system (.csv, xml format, SAP Hana S4)
- API/EDI data integrate from all sales channels to WMS/ERP system
- US sales platform data analyze (Amazon, Costco, Target, Google Shopping, etc.)
- Project management with Jira, GitHub, AWS CodeDeploy, TeamWork, etc.
Qualifications and Education Requirements:
- Bachelors or master’s degree
- 0-1 of year experience
- Multitask ability, set priorities and work efficiently in a high-paced environment
Preferred Skills:
PHP, SQL, MySQL, Excel, HTML, CSS, AWS, Jira, GitHub, API/EDI, CSV, XML, SAP or any e-commerce related would be welcome.
To apply, please send your resume to oluwatoni.olusanya@segway.com.
Social Media Coordinator
Job Title: Social Media Coordinator
Job Type: Full-time
Salary: $48,000-50,000 (USD)
Location: Alhambra, CA
Job Brief:
We are looking for a talented Social media coordinator to create and maintain a strong online presence for our company. Your role is to implement online marketing strategies through social media accounts.
If you are a tech-savvy professional with an interest in communicating with clients through online channels, we would like to meet you!!
Summary:
As a Social media coordinator, you will develop original content and suggest creative ways to attract more customers and promote our brand. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies.
Responsibilities:
- Research audience preferences and discover current trends
- Create engaging text, image and video content
- Design posts to sustain readers’ curiosity and create buzz around new products
- Measure web traffic and monitor SEO
- Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
- Train co-workers to use social media in a cohesive and beneficial way
- Facilitate online conversations with customers and respond to queries
- Report on online reviews and feedback from customers and fans
- Develop an optimal posting schedule, considering web traffic and customer engagement metrics
- Oversee social media accounts’ layout
- Suggest new ways to attract prospective customers, like promotions and competitions
Requirement:
- Proven work experience as a Social media coordinator
- Expertise in multiple social media platforms
- In-depth knowledge of SEO, keyword research and Google Analytics
- Ability to deliver creative content (text, image and video)
- Familiarity with online marketing strategies and marketing channels
- Ability to gasp future trends in digital technologies and act proactively
- Excellent communication skills
- Multitasking and analytical skills
- BS degree in Marketing, New media, or relevant field
To apply, please send your resume to hiring@segway.com.
Key Account Customer Support Engineer
This position will be located in our
Redmond, WA office
.
Position Purpose: Segway, Inc., a developer and manufacturer of alternative fuel transportation solutions, seeks a Customer Support Engineer in support of Segway’s Consumer products sold in the Americas. The Customer Support Engineer will be the in-market technical expert and support the many stakeholders of these products. This position will report to the Senior Director of Product Management.
Responsibilities/Duties/Functions/Tasks:
-
- Ensure technical repair and maintenance documentation developed by manufacturing and product engineering meets the requirements of the North American marketplace.
- Responsible for technical content used in the “knowledge database” resource for product use, troubleshooting, maintenance, and repair.
- Coordinate technical responses for new product questions or product issues.
- Provide Customer On-Site Investigation.
- Provide technical support in the development of procedures and processes supporting the Customer Service Team and 3rd Party Repair Center activities.
Provide Technical Product Training and Support
-
- Support the development of training materials and presentations for external and internal users.
- Provide on-site training for Company Strategic Key Accounts and others (3rd party repair providers, etc.) for existing and new product introductions as required.
Key member of Product Improvement and Quality Teams
-
- Work closely with product engineering and quality teams to understand global product improvement opportunities and projects in process.
- Provide technical support and review of warranty, repair, and field data to provide feedback to product engineering and quality teams.
- Assist in product investigations and assessments as required.
Requirements
-
- BS in Electrical Engineering or similar discipline
- Ability to travel domestically and internationally
- Excellent interpersonal, verbal, and written communication skills
- Ability to work independently
- 2+ years’ experience in Key Account Technical Support role
- Knowledge of Mandarin
Job Type: Full-time
Preferences:
-
- Enthusiastic user of personal transportation products
- Six Sigma experience
Apply on Indeed – https://www.indeedjobs.com/segway-inc/jobs/36ab2f048cd5af1fa8b0
Sales Manager
Job Title: Sales Manager
Job Type: Full-time
Salary: $80- $87,000 Annually
Location: New York, NY
Education: BS in business related field
We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those to plans to the upper management. The successful candidate will be energetic, persuasive, and well organized and able to demonstrate the ability to sell.
Responsibilities:
- Achieve growth and hit sales targets by successfully managing the sales team
- Design and implement a strategic business plan that expands company’s customer base and ensure its
strong presence
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding
their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition
status
Experience Requirement:
- Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
- Committed to continuous education through workshops, seminars, and conferences
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the
organization
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
- Excellent mentoring, coaching and people management skills
Qualifications:
- Excellent written and verbal communications skills
- Proven ability to drive the sales process from start to finish
- Excellent listening, negotiation, and presentation skills
- Proven ability to articulate the distinct aspects of services and products
- Knowledge of how to develop client-focused, differentiated, and achievable solutions
- Understanding of how to position products against competitors
- Creative, detail-oriented person who can juggle multiple tasks.
- Self-motivated, team player with a can-do attitude and thrives in fast-paced environment.
- Must be detail-oriented with a high standard for quality.
- Computer savvy with knowledge of MS Word, PowerPoint etc.
- Inside Sales Representative/Outside Sales Representative
*This position comes with three month probation period before receiving company benefits*
To apply, please send your resume to hiring@segway.com.
Sales Director of e-Bike and e-Moped
Job Title: Sales Director of e-Bike and e-Moped
Location: Alhambra, CA
*Powersports Experience Required*
*Three Month Probation Period Is Applied to this Role*
Summary:
Looking for an experienced and high-energy Sales Director for Segway e-Bike and e-Moped business. The primary function of this role is to accelerate the growth of sales. Primary duties include generating and submitting RFPs and related sales documents, collaborating with the senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth, and attending key events to generate leads.
The successful candidate will be energetic, persuasive, and well organized, and able to demonstrate the ability to sell. Define and execute appropriate sales strategies; business development, technical, ad operations, and sales support programs to maximize sales and profitability. A Director of Sales is responsible for managing all the sales efforts of the sales department. They execute strategic plans, motivate their sales team to meet sales goals, and ensure the company provides exceptional customer service to existing and potential clients.
Education:
- Bachelor’s degree or above, major in Business or a related field.
- Master’s degree preferred
Experience Requirement
At least 5 to 10 years of sales experience in an executive-level position such as a Sales Director in the field of consumer moped, motorcycle industry, and technology. These professionals may have gained relevant training and knowledge of the field during their degrees. Any relevant experience in a leadership or managerial position is helpful. Preferably
Responsibilities:
- Develop and execute strategic plans to achieve sales targets for Segway e-Bike and E-moped business.
- Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
- Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
- Understand industry-specific trends and landscapes.
- Effectively communicate value propositions through presentations and proposals.
- Report on forces that shift strategic directions of accounts and tactical budgets.
Qualifications:
- Excellent written and verbal communications skills
- Proven ability to drive the sales process from start to finish
- Excellent listening, negotiation, and presentation skills
- Proven ability to articulate the distinct aspects of services and products
- Knowledge of how to develop client-focused, differentiated, and achievable solutions
- Understanding of how to position products against competitors
- A creative, detail-oriented person who can juggle multiple tasks.
- Self-motivated, team player with a can-do attitude, and thrives in a fast-paced environment.
- Must be detail-oriented with a high standard for quality.
- Computer savvy with knowledge of MS Word, PowerPoint, etc.
- Inside Sales Representative/Outside Sales Representative
To apply, please send your resume to hiring@segway.com.
Sales Administrator
This position will be located in our
Redmond, WA office.
Segway Inc. is one of the world’s leading personal mobility and robotics companies. An innovation leader for the last 20 years, Segway Inc. is making large leaps and bounds into every day transportation with our electric kick-scooters, self-balancing vehicles and personal robots. Our customer reach is increasing and we need help with growing to the next level.
Responsibilities:
Working for the Director of Business Growth, you will be responsible for:
- Operational assistance in the core mission of business growth and customer satisfaction
- Rhythm of business reporting and meeting supervision
- Sales event planning
- Liaising with C-level executives with follow up items
- Liaising with our China colleagues on a daily basis
Qualifications:
- Excellent English reading and speaking
- Excellent interpersonal, verbal, and written communication skills
- Ability to work independently
- Degree in associated area (communications or marketing) or equivalent work experience
- Ability to travel domestically and internationally
- Nice to have:Proficiency in other languages especially Mandarin and Spanish
- Segway product knowledge
- Enthusiastic user of personal transportation products
Job Type: Full-time
Experience: Relevant: 1 year (Preferred)
Education: Bachelor’s (Preferred)
Work authorization: United States (Required)
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
Apply on Indeed – https://www.indeed.com/job/sales-administrator-a917a1a55ffdc875
Warehousing and Logistics Manager
This position is located in our
Los Angeles, CA office.
Company Conformance Statement:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Responsibilities/Duties/Functions/Tasks:
- Performs semi-routine clerical tasks in handling customer service inquiries and problems.
- Fully responsible for the management of the warehousing and logistics department, coordinating the relationship between the warehousing and logistics department and internal and external interfaces
- Formulate and implement warehousing and logistics work plan, improve the operation specifications and processes of warehouse, logistics management and external warehouse management, improve internal operation efficiency, and effectively reduce the total cost of warehousing and logistics
- Responsible for the corresponding planning, establishment and improvement of the company’s warehouse management system and logistics management system according to the actual operation, to optimize the company’s inventory management, internal logistics and external logistics systems
- Responsible for scientific planning and adjustment of inventory and location of warehousing, propose improvement plans, rationally utilize warehouse space, and ensure maximum use of warehouses
- Provide staged warehouse management and logistics cost operation reports to ensure accurate data
Requirements:
- Education background: Bachelor degree or above in management or major in Logistics.
- Training experience: Trained in project management and production operation management.
- Experience: Experience in warehousing and logistics management, with experience in foreign-invested companies, is preferred.
- Skills: Familiar with logistics management business process, rich process management skills; proficient in computer and office software; good speak in Chinese.
- Attitude: Good communication skills; have certain planning, organization, coordination and teamwork spirit; positive work attitude, willing to work in the fast-growing industry, willing to withstand high-intensity pressure.
Job Type: Full-time
Experience:
- Relevant: 2 years (Required)
- Logistics: 1 year (Preferred)
- Project Management: 1 year (Preferred)
- Production Management: 1 year (Preferred)
Education:
Work Authorization:
Benefits:
- Health insurance
- Dental insurance
- Retirement plan
- Vision insurance
- Paid time off
Apply on Indeed – https://www.indeed.com/job/warehousing-logistics-manager-9b521fcd2c7904cf
VP of Global Business Development
Sales Representative – Segway Inc.
This position will be located in our Redmond, WA office.
Segway Inc. is one of the world’s leading personal mobility and robotics companies. An innovation leader for the last 20 years, Segway Inc. is making large leaps and bounds into every day transportation with our electric kick-scooters, self-balancing vehicles and personal robots. Our customer reach is increasing and we need help with growing to the next level.
Responsibilities:
Working for the Director of Business Growth, you will be responsible for:
- Operational assistance in the core mission of business growth and customer satisfaction
- Rhythm of business reporting and meeting supervision
- Sales event planning
- Liaising with C-level executives with follow up items
- Liaising with our China colleagues on a daily basis
Qualifications:
- Excellent English reading and speaking
- Excellent interpersonal, verbal, and written communication skills
- Ability to work independently
- Degree in associated area (communications or marketing) or equivalent work experience
- Ability to travel domestically and internationally
- Nice to have: Proficiency in other languages especially Mandarin and Spanish
- Segway product knowledge
- Enthusiastic user of personal transportation products
Job Type: Full-time (Three-month contract Temp to hire)
Pay Rate: $20 /hr
Experience:Relevant: 1 year (Preferred)
Education:Bachelor’s (Preferred)
Work authorization:United States (Required)
Benefits (full-time employee):
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
More details:
Big Box
- Costco’s operations and buyer interactions. They expect to be able to contact Segway account management directly and get immediate response for a wide range of issues. Prepare for continuing product transition and Black Friday rhythm of business. 25-50%
Regional Retailers
- Connect with existing retailer BrandsMart in the Florida and Georgia markets. Understand our promotions calendar and customer incentive schemes to maintain and grow our business in the sunbelt states.
- Assist with on-boarding new Regional Retailers like www.nfm.com in Dallas and RC Whilley during Q3
- Establish a pipeline of new Regional Retailers and assist the other sales directors with their pipeline. This can include sales order processing, liaising with Segway logistics and interacting with Buyers. 20%
Power Sports and PT Dealers
- Assist with establishing new Power Sports dealers and converting existing PT dealers to consumer and Power Sports products. 20%
Exclusive Distributors
- Help with day to day tasks while growing a new exclusive territory distributor with Segway of Hawai’i. We are using this new type of business relationship as a gold standard example of what we can do in other significant markets. As such we will be using Segway of Hawai’i as a launching pad for new products like Dirt eBike and eMoped, 10%
To apply, please send your resume to hiring@segway.com.